Order Delivered Event

Event Type: order.delivered

When sent: When order status changes to 'Delivered' through internal tracking.

NOT sent when: Order status is updated to 'Delivered' via SDK API calls.

Perfect trigger for post-purchase follow-up campaigns and review requests.

Example webhook payload

Webhook Payload Schema

Order delivered event data

Property

Type

Description

storeIdrequired

string (uuid)

Store identifier

customerId

string (uuid)

Customer identifier

occurredAtrequired

string (date-time)

When the event occurred

externalReference

string

External reference for tracking

orderIdrequired

string (uuid)

Order identifier

orderNumberrequired

string

Order number

deliveredAtrequired

string (date-time)

When the order was delivered

deliveryConfirmation

string

Delivery confirmation details

deliveredItemsrequired

object[]

Delivered items