Order Shipped Event

Event Type: order.shipped

When sent: When order status changes to 'Shipped' through internal fulfillment processes.

NOT sent when: Order status is updated to 'Shipped' via SDK API calls.

Contains tracking information and shipped items details.

Example webhook payload

Webhook Payload Schema

Order shipped event data

Property

Type

Description

storeIdrequired

string (uuid)

Store identifier

customerId

string (uuid)

Customer identifier

occurredAtrequired

string (date-time)

When the event occurred

externalReference

string

External reference for tracking

orderIdrequired

string (uuid)

Order identifier

orderNumberrequired

string

Order number

trackingInforequired

object[]

Tracking information

shippedItemsrequired

object[]

Shipped items (in case of partial shipments)

shippingAddressrequired

object

Order address DTO for webhook events

shippedAtrequired

string (date-time)

When the order was shipped

estimatedDeliveryAt

string (date-time)

Estimated delivery date